Maintains system protocols by writing and updating procedures.
Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
Maintains user confidence and protects operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed
Perform requirement gathering, gap analysis, post product implementation customer support & feedback, signoff from stakeholders, knowledge transfer from business to software developers, solutions verifications
Prepare software product development plan, As Is – To Be scenarios
Working Knowledge of Software Design, Software Development Process, Software Maintenance, Process Improvement
In-Depth experience in Software Documentation, Software Requirements Gathering, Analyzing Information, Written Communication, Customer Interfacing
Applicable knowledge of the tools & technologies used for software development like JIRA, Confluence, MS Project, Balsamiq, Visio, Access, Advance Excel
Experience as a BA for at least 3-5 years in a software development team working on IT projects
Bachelor’s Degree in Business or IT
Excellent communication skills
Preferred Skills/Experience : (Any of these is a plus)
Preferred Healthcare and Higher Education Industry
Industry Experience in: HR Automation, CRM, Project Management, Mobile App Development
Understanding of Software languages & databases like PHP, .NET, SQL
Understanding of Testing (Functional, Integration & UAT)
Thanks for your interest in working with us. We’re eager to work with you!
Just let us know what position(s) you are interested in, your salary requirements, and your availability. Please also send a cover letter highlighting your qualifications and reasons for your interest in each position. Finally, please submit all resumes in an MS Word *.doc format rather than a *.pdf.
If you have any questions, feel free to call us. Otherwise you can send your resume and cover letter to firstname.lastname@example.org